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Penn State Health Communications Operator - Telecommunications Operations in Reading, Pennsylvania

Job Description

Penn State Health St. Joseph Regional Health Network


Location:  US:PA:Reading

Work Type:  PRN

FTE:  0.19

Shift:  Varied Hours:  Varied




The Communications Operator provides effective and efficient internal and external hospital communications among staff, patients and providers.  The operator also functions as receptionist and welcome center to all incoming patients, guests and vendors.




High school diploma or equivalent (GED) required.


Ability to use effective communication skills to allow you to work with patients, families and caregivers.


Ability to obtain competency in assisting nurses with patient care as delegated.


Ability to follow oral and written directions accurately and thoroughly, and observe/respond to needs of patients.


Ability to prioritize and organize work.


Experience and comfort with using computers.




BLS preferred; must receive certification within three months of start date


Nurse Aide Certificate/Medical Assistant Certification/Diploma/EMT Certification


Experience working in an acute care setting



This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.  All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.


Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email or download our Accommodation Instructions for Job Applicants PDF ( for more detailed steps for assistance.

Position Communications Operator - Telecommunications OperationsLocation US:PA:ReadingReq ID 2081