Penn State Health Referral Coordinator - Penn State Health Medical Group Administration in Lancaster, Pennsylvania
Penn State Health Shared Services
Work Type: Full Time
Hours: 8:00A - 4:00P
J OB SUMMARY:
To proactively establish and maintain relationships with practice site management and providers outside the Academic Medical Group and build new referral relationships. Build a concierge referral process by consistently communicating with internal and external customers. Improve fill rates and reduce access time.
High School Diploma or equivalent required.
One (1) year of experience working in a healthcare setting and intermediate knowledge of common scheduling practices required.
KNOWLEDGE, SKILLS, & ABILITIES:
Powerpoint - Intermediate
Excel - Intermediate
Excellent communication skills (written and verbal)
Ability to collaborate with leadership, providers and peers
Strong customer service orientation
Scheduling experience (PSH preferred but not required)
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
P enn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information . If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email email@example.com or download our Accommodation Instructions for Job Applicants PDF (https://cdn-static.findly.com/wp-content/uploads/sites/595/2018/05/Accommodation-Request-Updated-04.27.18.pdf) for more detailed steps for assistance.
Union: Non Bargained