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Penn State Health Template Management Associate - Clinic Schedule Maintenance in Hershey, Pennsylvania

Job Description

Penn State Health Corporation

Location: US:PA:Hershey

Work Type: Full Time

FTE: 1.0

Shift: Day

Hours: 8


The Template Management Associate, PAPTMS is responsible and accountable for the creation, management, and maintenance of provider templates across the PSHMG and ensures templates follow all applicable PSHMG access policies. This role exists to continuously improve the patient experience as it relates to patient scheduling and appointing, provider visit cycle and all associated metrics.


High School Diploma required; Associate degree, preferred

2 years job related experience required. Experience in a medical environment preferred.

Excellent customer service, communication and computer skills required.

Training in continuous process improvement techniques preferred

Basic knowledge of MS Office programs and tools, especially Excel. Experience with pivot tables, Vlook-ups, and conditional formatting preferred. Use of Cerner Scheduling System, preferred.

If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, martial status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email or download our Accommodation Instructions for Job Applicants PDF ( for more detailed steps for assistance.

Position Template Management Associate - Clinic Schedule MaintenanceLocation US:PA:HersheyReq ID 3169