Penn State Health Scheduler I - Penn State Health Heart and Vascular Institute Administration in Hershey, Pennsylvania
Penn State Health Milton S. Hershey Medical Center
Work Type: Full Time
The Penn State Health Heart and Vascular team is growing and searching for customer service focused schedulers to join us in our mission to provide an exceptional patient experience!
J OB SUMMARY:
Our amazing team of schedulers serve each patient with the highest quality experience in every interaction every day. They are responsible for the schedulingof patient visits, pre-operative and/or diagnostic tests, and procedures for assigned area of responsibility.
This is a great opportunity for a computer savvy and service-oriented individual who enjoys a fast paced environment. The schedulers move quickly between various systems to ensure accurate documentation and workflow including Cerner Scheduling and Registration System, Power Chart, E-Messaging, and Microsoft Office.
This position requires a high sense of urgency and the ability to prioritize patient needs to ensure same day requests are scheduled as quickly as possible.
In this role, or team of schedulers routinely engage with patients, staff, Faculty and Advanced Practice Providers as well as outside referring physicians and staff.
M INIMUM QUALIFICATIONS:
High School Diploma or equivalent required.
KNOWLEDGE, SKILLS, & ABILITIES:
Accurate Keyboarding and data entry skills.
Excellent customer service skills.
Excellent interpersonal skills.
Ability to prioritize work and manage time requirements.
Medical terminology preferred.
Penn State Health offers exceptional benefits including Medical, Dental, and Vision from day one as well as multiple time off programs to help our employees enjoy strong life/work balance. Our Heart and Vascular Schedulers have access to a clinical ladder to help them grow as well as tuition programs.
A BOUT PENN STATE HEALTH:
Penn State Health is one of the leading teaching and research hospitals in the country. It is a multi-hospital health system, Academic Medical Center and Level 1 adult and pediatric trauma center serving patients and communities across Central Pennsylvania. The system includes Penn State Health Milton S. Hershey Medical Center, Penn State Children's Hospital, and Penn State Cancer Institute in scenic Hershey, PA. It also includes Penn State Health Saint Joseph’s Medical Center in Reading, PA, Penn State Health Holy Spirit Medical Center in Camp Hill, PA, and Penn State Health Hampden Medical Center in Enola, PA. Penn State Health shares an integrated strategic plan and operations with Penn State College of Medicine.
If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information . If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email email@example.com or download our Accommodation Instructions for Job Applicants PDF (https://cdn-static.findly.com/wp-content/uploads/sites/595/2018/05/Accommodation-Request-Updated-04.27.18.pdf) for more detailed steps for assistance.
Union: Non Bargained