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Penn State Health Provider Scheduling - Template Management Associate in Hershey, Pennsylvania

Job Description

Penn State Health Corporation

Location: US:PA:Hershey

Work Type: Full Time

FTE: 1.00

Shift: Day

Hours: 8 hour days


Are you looking for a position that will allow you to utilize your critical thinking, problem solving, and organizational skills within a highly functioning team? Are you highly detail oriented? If so, then the Template Management Associate position may be right for you!

Template Management Associates at Penn State Health Medical Group work in partnership with our physicians and other providers, clinic leadership, and information technology analysts to evaluate current scheduling templates, optimize access to care for our patients, and assist providers to meet their productivity goals. Template Management Services is also responsible and accountable for the maintenance of, and approved ongoing changes to, provider templates.


High School Diploma required; Associate degree, preferred

2 years job related experience required. Experience in a medical environment preferred.

Excellent customer service, communication and computer skills required.

Training in continuous process improvement techniques preferred

Basic knowledge of MS Office programs and tools, especially Excel. Experience with pivot tables, Vlook-ups, and conditional formatting preferred. Use of Cerner Scheduling System, preferred.

If chosen for this position, you may required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, martial status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email or download our Accommodation Instructions for Job Applicants PDF ( for more detailed steps for assistance.

Position Provider Scheduling - Template Management AssociateLocation US:PA:HersheyReq ID 14336