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Penn State Health Patient Access Coordinator - Quality in Hershey, Pennsylvania

Penn State Health Community Medical Group

Location : US:PA:Hershey

Work Type : Full Time

FTE : 1.00

Shift : Day

Hours : 8:00a - 4:30p


Responsible for the coordination of follow up health care for a defined patient population. Assists patient in scheduling office visits as needed. Assists RN Care Managers by identify high risk and/or chronic disease patients. Deploys excellent customer service engagement skills by phone.


High School Diploma or equivalent required

Registered or Certified Medical Assistant required

Three (3) years of Health Care experience working within an ambulatory practice or population required

Graduate of an accredited Medical Assisting Program or Licensed Practical Nurse License required


Previous use/exposure to using an EHR/EMR, working with clinical data, clinical reporting and other analytics tools preferred

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email or download our Accommodation Instructions for Job Applicants PDF ( for more detailed steps for assistance.

Position Patient Access Coordinator - Quality

Location US:PA:Hershey | Allied Health | Full Time

Req ID null