Penn State Milton S. Hershey Medical Center Jobs

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Penn State Health Manager Patient Logistics - Patient Logistics in Hershey, Pennsylvania

Penn State Health Milton S. Hershey Medical Center

Location: US:PA:Hershey

Work Type: Full Time

FTE: 1.0

Shift: Days

Hours: 8:00a - 4:30p


The Manager of Patient Logistics is responsible for planning, organizing, managing and evaluating the activities of Bed Management and the Penn State Health Milton S. Hershey Medical Center Transfer Center, under the direction of the Director of Patient Logistics. This includes the day-to-day coordination of patient flow activities: Oversee timely bed assignment of inpatients from all admission sources; provide continued refinement of patient placement protocols through collaboration with physician groups,clinical services and ancillary departments as appropriate, and provide rapid response to immediate patient placement needs.

In addition, this individual will also manage the PSHMC Transfer Center operations ensuring timely and safe patient transfer from referring institutions, as well as collaborate with Marketing & Communications to increase number of patient referrals. The Manager will also work with nursing and physicians on transfer protocolrefinement/development, and utilize quality data to initiate improvement projects, as well as perform quality audits and manage audit results. This role is also responsible for hiring, disciplinary action, position allocations, performance reviews, and dismissal recommendations.

The Manager will assist with the development of financial and operational targets/goals, and monitor performance against established benchmarks. They will work with Finance, Inpatient Access, Patient Financial Services, Health Information Services, Information Technology, Nurse Managers, Charge Nurses, Administrative Staff and physicians for the purpose of information gathering, problem resolution, and improving reimbursement. Assist with the development, revision, monitoring, implementation of departmental and institutional policies and procedures


Bachelor’s degree in Nursing or a Master’s Degree in Nursing required.

5 years related work experience required.

Registered Nurse currently licensed to practice by the Pennsylvania Board of Nurse Examiners required.


Strong critical thinking, accurate assessment, and problem solving skills required.

Excellent verbal and written communication skills required.

Attentiveness to detail is required.

High-level analytical ability required in order to resolve complex patient flow issues.

Interpersonal skills required.

Knowledge in nursing concepts, practices, and procedures required.


Experience working across interdisciplinary units preferred

At least 2 years of Management or Supervisory experience preferred

Penn State Health Offers an exceptional benefit package including but not limited to:

· Generous Paid Time Off and Personal Time

· Medical Benefits (No waiting period)

· Dental and Vision Benefits

· 75% Penn State University Tuition Discount (Full-Time Employees)

o This benefit extends to dependents after one year

· Matching 401K retirement plan


Penn State Health is one of the leading teaching and research hospitals in the country. It is a multi-hospital health system, Academic Medical Center and Level 1 adult and pediatric trauma center serving patients and communities across Central Pennsylvania. The system includes Penn State Health Milton S. Hershey Medical Center, Penn State Children's Hospital, and Penn State Cancer Institute in scenic Hershey, PA. Penn State Health shares an integrated strategic plan and operations with Penn State College of Medicine.


We are proud to possess a vibrant downtown area which affords exceptional cultural opportunities including the Hershey and Harrisburg Orchestras, museums, a highly rated amusement park, the Hershey Theater, farmer’s markets and some of the finest dining in the region. We are an easy distance from the Fulton Theater, York Little Theater, Lancaster’s Amish country, and walkable towns like Hummelstown and Lititz.

For the outdoors enthusiast, we have ample opportunities for hiking, biking, rowing, and hunting. For sports lovers, we are home to the American Hockey League’s Hershey Bears, the Minor League Baseball’s Harrisburg Senators, and the United Soccer League’s Penn FC. Central Pennsylvania is an exceptional combination of rural, suburban, and city living is within a 2-hour drive to weekend destinations such as Philadelphia, Washington DC, Annapolis, and Baltimore, and only a 3-hour drive from New York City.

If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information . If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained