Penn State Health Lead Scheduler - Heart & Vascular Administration in Hershey, Pennsylvania
Penn State Health Milton S. Hershey Medical Center
Work Type: Full Time
Hours: 8:00a - 4:30p - Varied
SUMMARY OF POSITION:
Serves each patient with the highest quality scheduling experience in every interaction every day. Responsible for the scheduling of patient visits, pre-operative and/or diagnostic tests, and procedures for assigned area of responsibility. Supports the scheduling staff with guidance in day to day questions and scheduling concerns. Provides coaching and training of staff and input into new processes. Assists with the interview process, staff scheduling, and disciplinary issues as necessary.
High School Diploma or equivalent required.
Three (3) years of medical office or healthcare scheduling experience required.
At least one (1) year of total medical scheduling experience within designated specialty required.
Completion within one year of Medical Scheduler Certification Program required.
Medical terminology required.
KNOWLEDGE, SKILLS, & ABILITIES:
Accurate Keyboarding and data entry skills.
Excellent customer service skills.
Excellent interpersonal skills.
Ability to prioritize work and manage time requirements.
If chosen for this position, you may required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, martial status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email firstname.lastname@example.org or download our Accommodation Instructions for Job Applicants PDF (https://www.pennstatehealth.org/sites/default/files/Careers/Accommodation%20Statement%20-%20CAREERS.pdf) for more detailed steps for assistance.
Union: Non Bargained
Position Lead Scheduler - Heart & Vascular AdministrationLocation US:PA:HersheyReq ID 4358