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Penn State Health Coordinator Patient Placement - Patient Logistics in Hershey, Pennsylvania

Job Description

Penn State Health Milton S. Hershey Medical Center

Location: US:PA:Hershey

Work Type: Full Time

FTE: 0.9

Shift: Night

Hours: 6:30P-7:00A (every 3rd weekend)


Responsible for providing 24/7 coverage for the Patient Logistics Department. Patient Placement Coordinator (PPC) responsibilities include obtaining patient bed reservations for inpatient and outpatient services, coordinating room assignments to optimize bed utilization, critically thinking to manage appropriate patient flow, working closely with RN Transfer Center Liaison and RN Clinical Liaison to collaborate the complex triage of incoming transfers from other locations, and verifying patient census. Registration responsibilities include completing the appropriate registration for patient services by maintaining encounter integrity, obtaining patient demographic and insurance information, and ensuring entry and data integrity between Electronic Health Record, Patient Flow Software and ADT System.

This position is also responsible for mentoring and training new members of the team.


  • High School Diploma or GED required.

  • Two (2) years job related experience required.


  • Call center experience preferred.

  • Experience in a medical environment preferred.

    If chosen for this position, you may required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, martial status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email or download our Accommodation Instructions for Job Applicants PDF ( for more detailed steps for assistance.

Union: Non Bargained

Position Coordinator Patient Placement - Patient LogisticsLocation US:PA:HersheyReq ID 5699