Penn State Health Associate Patient Account - Penn State Health Patient Financial Services-Hospital in Hershey, Pennsylvania
Penn State Health Shared Services
Work Type: Full Time
Hours: 8:00 AM - 4:30 PM
J OB SUMMARY:
Under the direction of the Team Leader, is responsible for the resolution and collection of an assigned group of third party accounts, performing follow-up, adjustments, refunds, and administrative duties as assigned.
M INIMUM QUALIFICATIONS:
High School diploma or equivalent required.
2 years experience in either (a) medical office setting, (b) patient/third party billing or (c) customer service.
Proficient use of CRT, typing and PC skills.
Ability to maintain patient confidentiality.
Organizational, analytical and decision-making skills are necessary.
Must be detail and result oriented and be able to handle stressful situations.
Must have excellent verbal and written communication skills.
Or, successful completion of PFS training program while in the Patient Billing Assistant job.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information . If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email email@example.com or download our Accommodation Instructions for Job Applicants PDF (https://cdn-static.findly.com/wp-content/uploads/sites/595/2018/05/Accommodation-Request-Updated-04.27.18.pdf) for more detailed steps for assistance.