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Penn State Health Clinical Case Coordinator - Quality in Camp Hill, Pennsylvania

Job Description

Penn State Health Community Medical Group

Location: US:PA:Camp Hill

Work Type: Full Time

FTE: 1.00

Shift: Day

Hours: 7:00a - 5:00p

Recruiter Contact: Amy Hazel at ahazel@pennstatehealth.psu.edu

SUMMARY OF POSITION:

Responsible for preparing the patient for an upcoming office through advanced outreach. Provides support to providers by collecting screening data from the patient in advance of the appointment. Identifies patient care opportunities and educates patient on the importance of completing recommended preventative health screenings. Provides high quality scheduling experience for the designated patient population as needed. Deploys excellent customer service engagement skills by phone.

MINIMUM QUALIFICATIONS:

High School Diploma or equivalent required.

Licensed to practice as an LPN in the Commonwealth of Pennsylvania required.

Two years of Health Care Experience required

KNOWLEDGE, SKILLS, & ABILITIES:

Knowledge of ambulatory care flow, quality, and working with physicians Proficient use of Microsoft Office, including extensive use of Excel Excellent clinical skills, teaching skills, interpersonal skills, analytically minded, able to learn systems quickly Ability to work independently as well as within a team Ability to multi-task, prioritize workload, and effectively manage competing priorities Analysis, synthesis, and problem solving skills Deductive and inductive thinking skills

REFERRED QUALIFICATIONS: Previous use/exposure to using an EHR/EMR, working with clinical data, clinical reporting and other analytics tools preferred

If chosen for this position, you may required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, martial status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF (https://www.pennstatehealth.org/sites/default/files/Careers/Accommodation%20Statement%20-%20CAREERS.pdf) for more detailed steps for assistance.

Position Clinical Case Coordinator - QualityLocation US:PA:Camp HillReq ID 4080

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